(2.8 / 5)1651+ Ratings

Garden Chic Reviews

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Overall Rating

2.8

7 Reviews

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About Garden Chic

Gardenchic.co.uk is a premier UK internet retailer that specializes in providing a diverse range of high-quality and affordable garden products. Their extensive range of products includes garden furniture, sheds & storage, greenhouses, garden tools, pergolas, garden plants & much more. They also offer outdoor living products, including garden furniture, Gazebos, BBQ's, Hot Tubs and more. Their Albany rattan range is their best-selling garden furniture range, known for its contemporary styling and durable rattan weave. They also provide free UK delivery on orders over £50. They have personal sales and customer service representatives available 5 days a week from 8.30am - 6.00pm and provide weekend cover during busy periods. Customers can contact them to discuss their requirements. They strive to offer the latest styles at the best prices and are always updating their ranges. They also have a sister site, Simply Log Cabins, which specializes in log cabins, summerhouses, and garden buildings. They are committed to providing quality service and fair prices.

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Garden Chic Customer Reviews (7)

0/5

charlotte.douthwaite

Verified Buyer

Poor quality items, poor service, don't do it

I bought a pre-lit christmas tree from them in November 2022, seemingly all was fine until November 2023 when I opened to use it again and the lights didn't work. I contacted them as after less than 5 weeks of use this felt sub-standard. I was informed that due to me being in touch 1 year and 3 DAYS after placing my order and the fact they no longer work with the supplier that I wasn't entitled to anything as a result of a product clearly not being fit for purpose. They offered me £20 as a 'goodwill gesture' to buy some lights which is insulting. If ypu're thinking about buying from them then do yourself a favour and don't - Go somewhere more reliable

Nov 29, 2023

Kevin Perez

Verified Buyer

Feb 15, 2023

Bertha Pagan

Verified Buyer

Feb 12, 2023

Hugues St-Pierre

Verified Buyer

Feb 11, 2023

Marco Mayer

Verified Buyer

Feb 11, 2023

Melanie Berg

Verified Buyer

Feb 8, 2023

Lynn Rubio

Verified Buyer

Feb 8, 2023

Garden Chic Customer’s Q&A

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Garden Chic FAQs

About gardenchic.co.uk Prices and Cost?

Gardenchic.co.uk is a UK-based garden shop that specializes in garden furniture, sheds, summerhouses, decor, and more. The website offers a wide range of products at various price points. For instance, greenhouses are available from £199.00 for a Palram-Canopia Lean To Grow House 2 x 4 to £5,499.00 for a Jagram Edwardian Greenhouse. Other items such as the Palram-Canopia Nature Hybrid 6 x 4 Greenhouse are priced at £319.00, while the Palram-Canopia Bella 8ft x 12ft Greenhouse is available for £1,135.00. It's worth noting that the website offers free delivery on orders over £50 and finance options are available on orders over £799. The prices mentioned are subject to change and it's recommended to check the website for the most current pricing.

How can I contact Gardenchic.co.uk?

Gardenchic.co.uk, also known as Gudrum Classics LTD, is located at Newark Beacon, Newark, Nottinghamshire, NG24 2TN, United Kingdom. The office hours are Monday to Friday from 8:30am to 5pm and Saturday from 8:30am to 1pm (only during peak gardening season). For sales and customer services, the contact email is Info@gudrum.com and the phone number is 01636 653 016. There is also a Live Chat available from 8:30am to 5pm. If contact is made outside of these hours, it will likely connect to an external call centre where a message can be left for one of the team to follow up on during working hours. Please note that the above address is a working office address only, there is no display or products at this premises.

About gardenchic.co.uk Popular Products and Services?

Gardenchic.co.uk is known for its great range of products at affordable prices. The website offers a variety of greenhouses for sale, including the Forest Garden Victorian Walkaround Greenhouse, Palram-Canopia Nature Hybrid 6 x 8 Greenhouse, and the Palram-Canopia Lean To Grow House 2 x 4. Other popular products include the Maze Amalfi lounge set and Zest fire pit dining table. Customers have also praised the radiator covers for their aesthetic appeal, though some found them challenging to assemble. Another well-received item is the automatic bin, appreciated for its convenient height and self-opening feature. However, some customers reported occasional issues with the bin's automatic function. Overall, the website has received positive reviews for its superb customer service and smooth delivery process.

What payment methods does gardenchic.co.uk accept?

Gardenchic.co.uk accepts all major credit and debit cards. They also accept payment via PayPal up to the value of £1000. Additionally, they are able to offer finance on many of their products. If finance is available, it can be seen on the product page where the deposit amount can be selected from 10% up to 50%.

gardenchic.co.uk Return Policy?

Garden Chic offers FREE Delivery on orders over £50. If a customer wants to return an item because it is a 'change of mind', the customer is liable for the postage back to them. In case of a dispute, customers may have to wait for a case to conclude.

Does Garden Chic have a price match guarantee?

Yes, Garden Chic provides a price match guarantee to ensure refund if customer finds their same product with a lower price elsewhere

Does Garden Chic offer assembly services for their products?

Garden Chic offers assembly services for some of their products, including garden furniture and sheds. The availability of these services may vary depending on the product and the customer's location.

What is Garden Chic's return policy?

Garden Chic offers a 14-day return policy, allowing customers to return items that are in their original condition and packaging for a refund or exchange.